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DATA PROTECTION

Data protection

1. Data protection at a glance

General information
The following information provides a simple overview of what happens to your personal data when you use this website
visit. Personal data is any data that can be used to personally identify you. Detailed information about the
The topic of data protection can be found in our data protection declaration listed below this text.

Data collection on this website
Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This can be e.g. This could, for example, be data that you enter in a contact form or in the checkout.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected to ensure that the website is provided error-free. Other data can be used for
Analysis of your user behavior can be used.

What rights do you have regarding your data? You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection. You also have the right to lodge a complaint with the responsible supervisory authority.
You also have the right to request that the processing of your personal data be restricted in certain circumstances. Details can be found in the data protection declaration under “Right to restriction of processing”.

Analytics and Third Party Tools

When you visit this website, your surfing behavior can be statistically evaluated. This happens primarily with cookies and with so-called
analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools. Detailed information about these tools and your options for objection can be found in the following data protection declaration.

2. Hosting

External hosting
This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the host's servers. This can include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 Para . 1 lit. f GDPR).
Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

3. General information and mandatory information

data protection
The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We would like to point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.

Note on the responsible body
The responsible body for data processing on this website is:
MT Communication & Creativity, Holstenhofweg 45 22043 Hamburg
Represented by: Mert Tasur
Telephone: 040 / 357 06751 Email: info@neon-ate.com
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. All you need to do is send us an informal email. The lawfulness of the data processing carried out until the revocation remains
unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LITER. E OR F GDPR, YOU HAVE THE RIGHT AT ALL TIMES
FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, YOU OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA
TO OBJECT; THIS ALSO APPLIES TO PROFILING BASED ON THESE TERMS. THE RESPECTIVE
THE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION POLICY. IF YOU
IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE
CAN PROVE COMPLEX REASONS FOR PROCESSING THAT WOULD BE PROTECTED THAT PROVIDE YOUR INTERESTS, RIGHTS AND FREEDOM
THE PURPOSE OF THE PROCESSING IS FOR THE ASSESSMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS
(OBJECTION ACCORDING TO ARTICLE 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT AT ANY TIME
OBJECTION TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSES OF SUCH ADVERTISING
TO INSERT; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU
IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING
USED ​​(OBJECTION PURSUANT TO ARTICLE 21 (2) GDPR).


Right to lodge a complaint with the responsible supervisory authority
In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the
Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint exists
without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract
to have it delivered to a third party in a common, machine-readable format. If you transfer the data directly to one
If other responsible parties request this, this will only be done to the extent that it is technically feasible.
SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries, this site uses
that you send to us as the site operator uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the
The browser address line changes from “http://” to “https://” and the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
After concluding a paid contract, there is an obligation to provide us with your payment details (e.g. account number
Direct debit authorization), this data is required for payment processing.
Payment transactions using common payment methods (Visa/MasterCard, direct debit) are only carried out using encrypted methods
SSL or TLS connection. You can recognize an encrypted connection by the fact that the address bar of the browser is from
“http://” changes to “https://” and the lock symbol in your browser line.
With encrypted communication, the payment details you transmit to us cannot be read by third parties.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored data at any time
personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction or
Deletion of this data. You can contact us at any time about this or if you have any further questions on the subject of personal data at the imprint
Please contact us at the address provided.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can do this at any time at
Contact us at the address given in the legal notice. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of the personal data we hold about you, we will generally need time to verify this.
For the duration of the review, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is occurring unlawfully, you can request the restriction instead of deletion
Request data processing. If we no longer need your personal data but you want to use it for exercise, defense or
If you need to assert legal claims, you have the right to restrict the processing of your data instead of deleting it
to request personal data. If you have lodged an objection in accordance with Article 21 Para. 1 GDPR, a consideration must be made
between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right
to request the restriction of the processing of your personal data. If you want the processing of your personal data
have restricted data, this data - apart from its storage - may only be used with your consent or to assert
Exercising or defending legal claims or protecting the rights of another natural or legal person or
processed for reasons of important public interest of the European Union or a Member State.

4. Data collection on this website

Cookies
Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses.

Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer
and which your browser stores.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit.
Other cookies remain stored on your device until you delete them. These cookies allow us to use your browser next time
to recognize visitors.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases
Accepting cookies for certain cases or generally excluding them as well as automatically deleting cookies when closing the browser
activate. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are used to carry out the electronic communication process or to provide certain functions that you request
(e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has one
legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Unless one
If appropriate consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively
Basis of Article 6 Paragraph 1 Letter a GDPR; consent can be revoked at any time.
If other cookies (e.g. cookies to analyze your surfing behavior) are stored, they will be described in this data protection declaration
treated separately.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files,
which your browser automatically transmits to us. These are:
Browser type and browser version
operating system used
Referrer URL
Host name of the accessing computer
Time of server request
IP address
This data will not be merged with other data sources.
This data is collected on the basis of Article 6 Paragraph 1 Letter f GDPR. The website operator has a legitimate interest in the
Technically error-free presentation and the optimization of your website - for this purpose the server log files must be recorded.
contact form
If you send us inquiries using the contact form, your details from the inquiry form will be included there
The contact details provided are stored by us for the purpose of processing the request and in case of follow-up questions. We give this data
not continue without your consent.
This data is processed on the basis of Article 6 Paragraph 1 Letter b GDPR, provided your request is related to the fulfillment of a contract
related or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our responsibility
legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or your consent
(Art. 6 Para. 1 lit. a GDPR) if this has been requested.
The data you enter in the contact form will remain with us until you request us to delete it, your consent to storage
revoked or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal ones
Provisions – in particular retention periods – remain unaffected.
Inquiries by email, telephone or fax
If you contact us by e-mail, telephone or fax, your request will be included, including all resulting personal data
Data (name, request) is stored and processed by us for the purpose of processing your request. We do not give out this data without it
your consent further.
This data is processed on the basis of Article 6 Paragraph 1 Letter b GDPR, provided your request is related to the fulfillment of a contract
related or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your data
Consent (Art. 6 Para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 Para. 1 lit. f GDPR), as we have a legitimate interest
in the effective processing of inquiries addressed to us.
The data you send to us via contact requests will remain with us until you request us to delete it and give your consent
You can revoke storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Compelling
Legal provisions – in particular statutory retention periods – remain unaffected.
Registration on this website
You can register on this website to use additional functions on the site. Use the data entered
we only for the purpose of using the respective offer or service for which you have registered. Those requested during registration
Mandatory information must be provided in full. Otherwise we will reject the registration.
For important changes, such as the scope of the offer or technically necessary changes, we use the information provided during registration
email address provided to inform you in this way.
The data entered during registration is processed for the purpose of carrying out the tasks justified by the registration
Usage relationship and, if necessary, to initiate further contracts (Art. 6 Para. 1 lit. b GDPR).
The data collected during registration will be stored by us for as long as you are registered on this website and will then be used
deleted. Statutory retention periods remain unaffected.
5. Plugins and tools
YouTube with extended data protection
This website embeds videos from YouTube. The site operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street,
Dublin 4, Ireland.
We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not provide any information about visitors
on this website before they watch the video. The transfer of data to YouTube partners is carried out through the extended
However, data protection mode is not necessarily excluded. So regardless of whether you watch a video, YouTube provides one
Connect to the Google DoubleClick network.
As soon as you start a YouTube video on this website, a connection to YouTube's servers is established. This will be the case
YouTube server tells you which of our pages you have visited. If you are logged in to your YouTube account, you enable
YouTube allows you to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account
log out.
Furthermore, YouTube can store various cookies on your device after starting a video. With the help of these cookies, YouTube can
Obtain information about visitors to this website. This information is used, among other things, to collect video statistics
To improve user-friendliness and prevent attempted fraud. The cookies remain on your device until you delete them.
If necessary, further data processing operations may be triggered after starting a YouTube video, over which we have no influence
have.
The use of YouTube is in the interest of an attractive presentation of our online offerings. This represents a legitimate interest
within the meaning of Art. 6 Para. 1 lit. f GDPR. If appropriate consent has been requested (e.g. consent to the storage of
Cookies), the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time.
Further information about data protection at YouTube can be found in their data protection declaration at: https://policies.google.com/privacy?hl=de.
Vimeo
This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages equipped with a Vimeo plugin, a connection to Vimeo's servers is established.
The Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. This also applies if
if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is sent to
Vimeo servers in the USA.
If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile.
You can prevent this by logging out of your Vimeo account.
The use of Vimeo is in the interest of an attractive presentation of our online offerings. This represents a legitimate one
Interest within the meaning of Article 6 Paragraph 1 Letter f of the GDPR. Provided that appropriate consent has been requested
(e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR;
consent can be revoked at any time.
Further information on how to handle user data can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”),
Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to check whether data entry on this website (e.g. in a contact form) was done by a human or by
an automated program takes place. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This
Analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information
(e.g. IP address, length of time the website visitor stays on the website or mouse movements made by the user). Those in the analysis
The data collected will be forwarded to Google.
The reCAPTCHA analyzes run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is carried out on the basis of Article 6 Paragraph 1 Letter f of the GDPR. The website operator has a legitimate interest in his
To protect web offerings from abusive automated spying and SPAM.
For more information about Google reCAPTCHA, see the Google Privacy Policy and the Google Terms of Service
under the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.
6. E-commerce and payment providers
Processing data (customer and contract data)
We collect, process and use personal data only to the extent that it is necessary for the justification, content design or change of the
Legal relationship is required (inventory data). This is done on the basis of Article 6 Paragraph 1 Letter b GDPR, which regulates the processing of data
permitted to fulfill a contract or pre-contractual measures. Personal data about the use of this website
We only collect, process and use (usage data) to the extent necessary to enable the user to use the service
enable or bill.
The customer data collected will be deleted after the order has been completed or the business relationship has ended. Legal
Retention periods remain unaffected.
Data transmission when concluding a contract for online shops, retailers and shipping of goods

We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to those with the
The company entrusted with delivery of the goods or the credit institution entrusted with payment processing. A further transmission
The data will not be processed or will only be processed if you have expressly agreed to the transmission. Your data will not be passed on to third parties
express consent, for example for advertising purposes, is not given.
The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which requires the processing of data to fulfill a contract or
pre-contractual measures permitted.
Data transfer when concluding a contract for services and digital content
We only transmit personal data to third parties if this is necessary as part of the execution of the contract, for example with the

Credit institution commissioned to process payments.
The data will not be transmitted further or will only be transmitted if you have expressly agreed to the transmission. One
Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which requires the processing of data to fulfill a contract or
pre-contractual measures permitted.
PayPal
On this website we offer, among other things, payment via PayPal. The provider of this payment service is
PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
If you choose to pay via PayPal, the payment details you entered will be transmitted to PayPal.
Your data will be transmitted to PayPal on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR
(Processing to fulfill a contract). You have the option to revoke your consent to data processing at any time.
A revocation does not affect the effectiveness of past data processing operations.
Klarna
On this website we offer, among other things, payment with Klarna's services. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm,
Sweden (hereinafter “Klarna”).
Klarna offers various payment options (e.g. installment purchase). If you decide to pay with Klarna
(Klarna checkout solution), Klarna will collect various personal data from you. You can find details about this in the
Read Klarna’s privacy policy at the following link: https://www.klarna.com/de/datenschutz/.
Klarna uses cookies to optimize the use of the Klarna checkout solution. The optimization of the checkout solution stops
legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Cookies are small text files that are stored on your device
and do no harm. They remain on your device until you delete them. Details on the use of Klarna cookies can be found here
the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.
Your data will be transmitted to Klarna on the basis of Article 6 (1) (a) GDPR (consent) and Article 6 (1) (b) GDPR
(Processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A
Revocation does not affect the effectiveness of past data processing operations.
Instant bank transfer
On this website we offer, among other things, payment via “immediate transfer”. The provider of this payment service is Sofort GmbH,
Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”).
With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can do so immediately
begin fulfilling our obligations.
If you have chosen the “Sofortüberweisung” payment method, send the PIN and a valid TAN to Sofort GmbH
who can log into your online banking account. Sofort GmbH automatically checks your account balance after logging in and maintains it
the transfer to us using the TAN you provided. She then sends us an email immediately
Transaction confirmation. After logging in, your sales, the credit limit of the overdraft facility and the existence of other accounts as well as their balances are automatically checked.
In addition to the PIN and TAN, the payment details you entered and personal data will also be transmitted to Sofort GmbH.
Your personal data includes your first and last name, address, telephone number(s), email address, IP address and, if applicable, other information
Data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt
To prevent attempted fraud.
Your data will be transmitted to Sofort GmbH on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and
Art. 6 Paragraph 1 Letter b GDPR (processing for the fulfillment of a contract). You have the option to give your consent to data processing
to revoke at any time. A revocation does not affect the effectiveness of past data processing operations.
Details about paying with instant transfer can be found at the following links:
https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.Datenschutz

Allgemeines

Unsere Neonschilder decken eine Große Preisspanne ab. hierbei spielen Punkte wie Größe, Menge an Neon und viele Faktoren Faktoren eine Rolle. Wir sind uns sicher, dass für jedes Budget etwas dabei sein wird. Egal ob fertige Motive oder dein eigenes Neonschild durch unseren Konfigurator.

Die Lebensdauer unserer Neonschilder beträgt mindestens 30.000.-35.000 Stunden. Dies ist im Vergleich genauso lange wie ein hochpreisiger OLED-Fernseher von bekannten Marken.

Alle unsere Neonfarben findest du farblich darstellt in allen unseren fertigen Motiven und in unserem Konfigurator. Dazu zählen die Farben Mintgrün, Pink, Rosa, Lila, Rot, Hellblau, Blau, Gelb, Orange, Grün, Weiß, Warmweiß, Kaltweiß und RGB womit du alle Farben einstellen kannst.

Natürlich ist die Produktion von Neonschildern für den Außenbereich bei uns möglich. Nach Absprache/Konfiguration wird dein Neonschild gegen alle Jahreszeiten beständig sein. Der Preis des Neonschildes wird hierbei natürlich erhöht, da hierbei andere Produktionsverfahren und Materialien genutzt werden müssen, als für Neonschilder für den Innenbereich.

Unsere Neonschilder leuchten mithilfe von LED Neonflex und können an einer normalen 230v Steckdose betrieben werden. Optional bieten wir auch Traditionelle Neonschilder an. Diese leuchten aufgrund des geladenen Gases in den Glasröhren.

Hierbei ist anzumerken, dass LED Neonschilder länger halten, günstiger zu erwerben sind und deutlich weniger Strom verbrauchen als Traditionelle Glasneonschilder. Außerdem leuchten LED Neonschilder auch viel heller, wenn sie auf 100% eingestellt sind. Wenn du hierzu weitere Beratung benötigst, dann melde dich gerne bei unserem Kundenservice.

Du bist bei uns genau richtig. Wir arbeiten bereits seit 2011 als Produktion von Werbeanlagen und haben bereits tausende Kunden mit ihren Werbebedürfnissen bedient. Wir beraten dich gerne, melde dich ganz unverbindlich bei unserem Kundenservice.

Alternativen gibt es natürlich viele, wie z.B gefräste Buchstaben mit Abstandhaltern. Hierfür kannst du dir unsere Seite Werbe Heroes anschauen oder uns direkt kontaktieren. Wir finden für all deine Vorstellung eine für dich perfekt angefertigte Lösung.

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Entdecke ganz einfach unsere Vielfalt an Motiven oder probiere dich in unserem eigenen Neonschild Konfigurator aus. Außerdem kannst du eine Anfrage stellen für deine Eigenen Motive oder Logos.

Wir bitten dich hierbei unsere Widerrufung durchzulesen oder dich bei weiteren Fragen bei unserem Kundenservice zu melden.

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Herstellung

Unsere Neonsigns werden 100% handgefertigt und montagebereit in unserer eigenen Produktion verpackt.

Lieferzeit

Dein Neonsign wird KOSTENLOS per GOGREEN in 2-3 Wochen CO2-neutral zu dir einsatzbereit geliefert.

Garantie

Ein Jahr Garantie auf dein bestelltes Neonsign von Neonate, solange keine Fremdeinwirkung besteht.